Shipping policy
Shipping Policy
Last Updated: September 19, 2026
Thank you for shopping with us. We are committed to processing and delivering your order as smoothly as possible. Please review the shipping information below before placing your order.
1. Order Processing
Orders are typically processed within 1–3 business days after payment is successfully confirmed.
Orders placed on weekends or holidays will begin processing on the next business day.
During holidays, promotions, or periods of high order volume, processing may take slightly longer.
2. Shipping Times
Estimated delivery times depend on your location and the shipping method selected at checkout.
United States
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Standard Shipping: Approximately 5–10 business days
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Express Shipping: Approximately 2–5 business days, where available
Please note that delivery times are estimates and are not guaranteed. Delays may occur due to weather, carrier issues, customs, holidays, or other circumstances outside our control.
3. Shipping Costs
Available shipping methods and applicable shipping charges will be displayed at checkout before you complete your purchase.
From time to time, we may offer promotional free shipping on qualifying orders.
4. Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email containing your tracking information, when available.
Please allow up to 48 hours for tracking information to become active after the shipment has been dispatched.
5. Incorrect Shipping Information
Please make sure your shipping address is correct before completing your order.
If an incorrect or incomplete address is provided, please contact us as soon as possible. We will try to update the address before the order ships, but we cannot guarantee that changes can be made after processing.
We may not be responsible for orders delivered to an incorrect address provided by the customer.
6. Delayed or Lost Packages
If your package is delayed, please first check the tracking information provided by the carrier.
If the tracking information shows that your package has been delivered but you cannot locate it, please contact the shipping carrier and our customer support team.
We will assist you in investigating the issue, but once an order has been confirmed as delivered by the carrier, we cannot guarantee a replacement or refund.
7. Damaged Packages
If your package arrives visibly damaged, please take photographs of the package and the product before opening or immediately after opening it.
Contact us within 7 days of delivery with your order number and photographs so that we can investigate and determine the appropriate resolution.
8. International Shipping
If international shipping is available, delivery times and shipping costs will vary depending on the destination.
Customers may be responsible for applicable customs duties, import taxes, or other fees imposed by their country.
We are not responsible for delays caused by customs clearance.
9. Multiple Items
If your order contains multiple products, your items may occasionally arrive in separate packages depending on inventory and fulfillment locations.
You may receive separate tracking numbers for different shipments.
10. Contact Us
If you have questions about your order or shipping, please contact our customer support team through the contact information provided on our website.
We will do our best to assist you with your order.